Common risk scenarios
Contract disputes: 20% of disputes arise from unclear freight payment terms, and responsibility boundaries such as demurrage fees and amendment fees need to be clearly defined in the contract.
Operational errors: The proportion of low-level errors such as incorrect delivery addresses and missing documents exceeds 15%, and the risk can be reduced through system automation verification.
Risk prevention tools
Use Incoterms 2020 to allocate responsibilities, such as the buyer bearing the main freight risk under FOB terms.
Request the agent to provide a real-time trajectory tracking interface, and trigger an alert if the abnormal stay exceeds 48 hours.
Legal rights protection path
By retaining evidence such as the original shipping authorization letter and bill of lading, the litigation success rate can reach 65%.
Priority should be given to FIATA certified enterprises, whose dispute arbitration mechanism can shorten the processing period to 30 days.
